A New Way

Doctors Secretarial Services was founded with the aim of providing the highest quality medical secretarial services to doctors and consultants in private practice.

Your secretarial support needs to be an extension of your care and we understand that one size does not fit all.

Our aim is to ensure a seamless takeover of your business, following the processes and practices already in place. Once we have learnt the way you like to work, we can look to fine tune any processes to maximise patient experience and revenue.

OFFICE HOURS

Mon-Fri	09:00 – 17:00
Weekends	Emergency service

01279 772981

07521 508461 (Mobile)

Welcome to Doctors Secretarial Services

Doctors Secretarial Services was founded with the aim of providing the highest quality medical secretarial services to doctors and consultants in private practice.

Your secretarial support needs to be an extension of your care and we understand that one size does not fit all. Our aim is to ensure a seamless takeover of your business, following the processes and practices already in place. Once we have learnt the way you like to work, we can look to fine tune any processes to maximise patient experience and revenue.

FORMED BY DOCTORS

We were formed by doctors, so we have a headstart in understanding your requirements.

HIGHLY TRAINED STAFF

Including PA’s, Medical Secretaries, IT professionals and administration staff ready for any task – from ad-hoc work to complete practice management.

IN-HOUSE/OFF-SITE

We offer a solution that is right for you, whether on-site and in person, or off-site virtual secretarial.

A VAST RANGE OF SERVICES

Tell us what you need and we deliver it – no problem.

OUR SERVICES

We offer our consultants a complete secretarial/administration package – we can provide you with a full PA and secretarial service for both public healthcare professionals and private clinical work. We aim to make your life as stress free as possible so that you can get on with caring for your patients. We currently offer (but are not limited to) the following services:

Front-line communications

We will be your virtual office, providing a professional point of contact for patients giving you assurance that they will be in the best possible hands.

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Organisation

Organising consultations, clinic rooms and nurses, surgery/treatment, theatre space, anaesthetist and equipment. We can also obtain pre-authorisation with insurance companies and ensure that inclusive care packages are sent out.

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Support

Whether it is providing a virtual office for you, remote secretarial services, typing or the management and handling of your paperwork – we’ve got it covered.

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MEET OUR TEAM

We are a team of consultants, medical secretaries and IT professionals here to help you grow your practice. We would love to talk to you and put together a perfect package of services for your individual requirements.

SharonPartner/Manager

Sharon has worked in the private medical sector for 10 years, running the private practices of numerous surgeons, offering not only secretarial support but advising and growing their private practices.

She enjoys patient contact during what can quite often be a difficult time. With her knowledge and open approach, guides them through their specialist consultant care.

JessicaOffice Manager

Jessica has worked within Healthcare, both within a busy NHS setting and at a Private Hospital, for over 7 years, covering a wide range of specialities during that time.

Jessica has always been passionate about her work and aims to consistently deliver the highest possible quality service at all times.

She is an excellent team worker, with a grip of all aspects of patient journey.

LucyMedical Secretary

Lucy has extensive experience in patient care and is compassionate with excellent interpersonal skills. She is a friendly, engaging individual with a real passion for ensuring that her patients feel comfortable and knowledgeable with consultations and treatments where necessary. Lucy is highly motivated, enthusiastic, adaptable and is dedicated to her work.

AbbieMedical Secretary

Abbie is a conscientious and professional administrator with extensive experience spanning over a decade.

She has excellent communication skills with clients and all levels of staff.

HannahMedical Secretary

Hannah is an experienced professional with exceptional customer service and engagement skills acquired in private healthcare setting.

She has strong calendar and scheduling management
skills to prioritise, organise and maximise availability and project deadlines.

AmandaMedical Secretary

Amanda had a diverse experience in the healthcare sector, working in both administrative and training roles.

From 2009 to 2011, she was with the NHS, focusing on system implementation and staff training at St Margaret’s. Following that, she worked at PAH’s labour ward as a ward clerk before transitioning to Ramsay Rovers hospital
Between 2011-2014 she spent in inpatient roles and then as Medical Secretary to various specialists until 2023