We take great pride in delivering excellence in everything we do, and we regularly receive positive feedback as a result. Your patients deserve to be treated with professionalism at all times.
Below are some recent examples.
“I have been using the Doctors Secretarial Service for over a year now and I am extremely impressed with their professionalism and efficiency. From the moment I contacted them, they were responsive, helpful, and attentive to my needs. They took care of all the administrative tasks, allowing me to focus on my medical care without any worries. Their attention to detail and timely communication made the entire process smooth and stress-free. I highly recommend their services to anyone in need of reliable and supportive administrative assistance in the healthcare field.” – 20th January 2025
“Doctors secretarial services was recommended by a colleague. When starting private practice, there is an overwhelming number of ducks that need aligning, plus an abundance of paperwork.
Joining DSS couldn’t be easier. One phone conversation with Sharon gives you the low-down and within days you’re set up, with a named secretary, email address and phone line.
DSS is a ‘pay as you go’ service. You are charged based on the volume of work that is done for you. This works well for me as it gives me peace of mind that a quiet month will be met with a ‘quiet bill’. The pricing is fair, competitive and good value for money.
Secretarial staff are attentive, professional and always contactable. In addition to helping with the administrative side, they have a wealth of experience, which is channelled towards the growth of your practice.
I couldn’t imagine a practice without the likes of Jessica in my corner!”
“Doctors Secretarial services are genuinely remarkable, providing efficiency, organisation, accessibility, and unrivalled reliability.
Their staff, especially Jessica, stands out for their exceptional dedication and genuine professionalism in patient care. Her attentive nature and proactive approach make every interaction reassuring and smooth.
Doctors Secretarial services ensure that you are in good hands, and Jessica’s personal touch adds to the overall experience.”
“A big thank you to Doctors Secretarial Services for an excellent service! I practice at several different clinics and the DSS have made it easy for me to manage my administrative requirements all under one roof with their prompt and efficient service! Special thanks to Jessica and Sharon for always being there with a solution when there is a need.” 24th January 2025
“I have been working with Doctors Secretarial Services (DSS) for the last 2–3 years. I have been highly impressed with the team led by Sharon. Hannah is an excellent secretary, demonstrating exceptional organisational skills and work ethic. No requests are ever too much to manage; she always keeps up with emails, phone calls and admin tasks. She has a delightful personality and is always cheerful. I have received numerous compliments from my patients regarding her help, professionalism and integrity. DSS provide cross-cover during leaves with a smooth handover. Hannah and the wider DSS team are experienced and understand private healthcare. DSS provides a great service; I have no hesitation at all in recommending them for a remote medical secretarial service.” 26th January 2025
“I have been with DSS for 2.5 years and our working relationship has developed over that time. My secretary, Hannah, understands my business and offers a warm and friendly approach to my patients and their families. She, and the team, are efficient and responsive. I highly recommend them!” 28th February 2025
“I have been extremely impressed with the high level of service from Doctors Secretarial Services so far. I have my own named secretary who deals promptly and courteously with patient enquiries and assists me with the administrative side of our work in a skilful and timely fashion. I would recommend DSS to anyone starting out in private practice.”
“I would highly recommend Doctor’s Secretarial Services to any consultant in private practice. I have used their services for many years now. I have found them to be reliable and efficient. Queries and telephone calls from patients are answered quickly. Tasks requested are completed quickly. Jessica, Sharon, and colleagues are very pleasant to deal with. My patients have often given me very satisfied reviews of how helpful they are. Their charges are very reasonable and honest. I am looking at utilising more of their services to help run my practice efficiently.” – 5th February 2024
“As a new consultant, Doctors Secretarial Services have been an essential part of my practice. They have taken away the administrative burdens and allowed me to focus on clinical care. They were able to utilise a different electronic patient record that I use and seamlessly adapted to my practice. They have been responsive and always there to help out.” – 5th February 2024
“DSS are excellent. Sharon, Jessica and Hannah are extremely polite and professional. They work hard and are organised. One of the best things is the manner and efficiency with which they answer telephone calls. They are a pleasure to work with, as they have a good attitude. I would recommend them.
Thank you.” – 7th February 2024
“I have been a client of the team at Doctors Secretarial Services for a few years. The team is highly professional, friendly and accommodating. I have also received numerous positive feedback about the DSS team from patients throughout the years. Truly an excellent service from individuals and the group. It is a pleasure working with the team at DSS and highly recommended.” – 6th February 2024
“I have been with Doctors Secretarial Services for over a year now. They took the time to understand my private patient and medico-legal practice inside out. The service I get from DSS is bespoke and flexible, and I am delighted with it in every way. I have had wholly positive feedback from patients and solicitors too. Definitely recommended.” – 6th February 2024
“I am thoroughly impressed by the efficiency, speed, and accuracy of Doctor’s Secretarial Services in transcribing letters. As someone dependent on prompt and precise communication in the medical realm, their services have proven to be invaluable to me. Whether it involves updating patient records, appointments or ensuring timely delivery of crucial correspondence, Doctor’s Secretarial Services consistently delivers exceptional results. I wholeheartedly recommend them to anyone in need of reliable and professional secretarial support.” – 24th March 2024
“I just wanted to firstly say such a huge thank you to you both for everything you have done for us. We are so very grateful and thankful for you guys. You are absolutely the best and we are so blessed to have you both at the end of the line. My dad had his procedure today and it seems to have gone very well, in fact we can’t believe how amazingly well he is even straight after it. He has had so very many procedures over the years and has always been so horrifically ill after; this is the first time ever that he has been OK after anaesthesia/sedation. We are so grateful and amazed.” – 2nd October 2024
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Don’t delay – talk to us today to find out how we could help free you to concentrate on what really matters – your patients.
