Telephone & Email

The heart and soul of any practice are the patients and how we interact with them; telephone and email contact for enquiries from patients, GPs, colleagues and other general response

Telephone
Email
Highly trained, experienced staff

A Friendly Voice, A Professional Edge

Sometimes it is nice to simply connect with another human being rather than deal with voicemail’s or computers. Our staff are trained to field calls from patients and colleagues alike, enabling you to concentrate on getting the job done.

Phones are manned during normal office hours and will handle enquiries of all kinds.

OPENING HOURS

Monday – Friday	9:00 – 18:00
Weekends	Emergency service

OFFICE LOCATION

Harlow Enterprise Hub,
Kao Hockham Building,
Edinburgh Way,
Harlow, CM20 2NQ

+44(0)1279 897777

+44(0)1279 260747

+44(0)7305 231858

MEET OUR TEAM

We are a team of consultants, medical secretaries and IT professionals here to help you grow your practice. We would love to talk to you and put together a perfect package of services for your individual requirements.

SharonPartner/Manager

Sharon has worked in the private medical sector for 10 years, running the private practices of numerous surgeons, offering not only secretarial support but advising and growing their private practices.

She enjoys patient contact during what can quite often be a difficult time. With her knowledge and open approach, guides them through their specialist consultant care.

JessicaOffice Manager

Jessica has worked within Healthcare, both within a busy NHS setting and at a Private Hospital, for over 7 years, covering a wide range of specialities during that time.

Jessica has always been passionate about her work and aims to consistently deliver the highest possible quality service at all times.

She is an excellent team worker, with a grip of all aspects of patient journey.

LucyMedical Secretary

Lucy has extensive experience in patient care and is compassionate with excellent interpersonal skills. She is a friendly, engaging individual with a real passion for ensuring that her patients feel comfortable and knowledgeable with consultations and treatments where necessary. Lucy is highly motivated, enthusiastic, adaptable and is dedicated to her work.

AbbieMedical Secretary

Abbie is a conscientious and professional administrator with extensive experience spanning over a decade.

She has excellent communication skills with clients and all levels of staff.

HannahMedical Secretary

Hannah is an experienced professional with exceptional customer service and engagement skills acquired in private healthcare setting.

She has strong calendar and scheduling management
skills to prioritise, organise and maximise availability and project deadlines.

AmandaMedical Secretary

Amanda had a diverse experience in the healthcare sector, working in both administrative and training roles.

From 2009 to 2011, she was with the NHS, focusing on system implementation and staff training at St Margaret’s. Following that, she worked at PAH’s labour ward as a ward clerk before transitioning to Ramsay Rovers hospital
Between 2011-2014 she spent in inpatient roles and then as Medical Secretary to various specialists until 2023

Tell me more!

Don’t delay – talk to us today to find out how we could help free you to concentrate on what really matters – your patients.

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