Telephone & email
The heart and soul of any practice are the patients and how we interact with them; telephone and email contact for enquiries from patients, GPs, colleagues and clinics/Hospitals you practice from.
Our secretaries are all proficient in the use of most software packages, DGL, Heydoc, Cliniko, Writeupp, PPM, Healthcode and would be delighted to discuss the specific benefits of each of these systems if you are starting out in private practice and are looking for support in setting up your practice.
A Friendly Voice, A Professional Edge
Sometimes it is nice to simply connect with another human being rather than deal with voicemail’s or computers. We understand the importance of being the first point of contact and how fundamental this if for the success of your practice.
As a team we have excellent communication skills and all telephone calls and emails are always dealt with in a professional manner. You will have your own practice line which will be monitored by your secretary and the team between 9am – 6pm, Monday to Friday (excluding Public Holidays). All emails are dealt with securely and within a tight turnaround and individual practice email addresses on our domain can be provided if required.
OPENING HOURS
| Monday – Friday | 9:00 – 18:00 |
| Weekends | Emergency service |
OFFICE LOCATION
Harlow Enterprise Hub,
Kao Hockham Building,
Edinburgh Way,
Harlow, CM20 2NQ
+44(0)1279 897777
+44(0)1279 260747
+44(0)7305 231858
MEET OUR TEAM
We are a team of consultants, medical secretaries and IT professionals here to help you grow your practice. We would love to talk to you and put together a perfect package of services for your individual requirements.
She enjoys patient contact during what can quite often be a difficult time. With her knowledge and open approach, guides them through their specialist consultant care.
Jessica has always been passionate about her work and aims to consistently deliver the highest possible quality service at all times.
She is an excellent team worker, with a grip of all aspects of patient journey.
She has excellent communication skills with clients and all levels of staff.
She has strong calendar and scheduling management
skills to prioritise, organise and maximise availability and project deadlines.
From 2009 to 2011, she was with the NHS, focusing on system implementation and staff training at St Margaret’s. Following that, she worked at PAH’s labour ward as a ward clerk before transitioning to Ramsay Rovers hospital
Between 2011-2014 she spent in inpatient roles and then as Medical Secretary to various specialists until 2023
Tell me more!
Don’t delay – talk to us today to find out how we could help free you to concentrate on what really matters – your patients.
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